Leadership Team

Sanjiv Singh
Sanjiv Singh
Assistant General Manager IT & Systems

Sanjiv Singh

Sanjiv is Assistant General Manager IT & Systems at RvaluE Group. He is a graduate in information technology with 15 years of work experience of performing multiple roles in IT Infrastructure & Network Management, IT Transformation, Service Delivery & Process Documentation, IT Operations, Team Management and Infra audit, with companies like Dish TV, Zee group. He has been part of key projects at Dish TV related to IT Process Transformation, RPA , Infra Development & Management, and has been an Appraisal team member for SEI CMMI-SVC v1.3 for ML3 and ML4.

Sanjiv joined RvaluE in 2019 and since then has brought several Tech Infra and System Architecture improvements that have enabled the Group to streamline all aspects of IT – like Data / Systems administration, security& privacy, adoption of cloud based infrastructure and aligning the infrastructure of various companies within the Group including the new venture Quintes Global (QG).

He has played a key role in the recent take-over of a Captive Centre operations by Quintes Global and has worked closely with Leadership to transfer of infrastructure from client companies to QG. During the recent pandemic, he was instrumental in ensuring robust business continuity for IT infrastructure & applications for internal communication and external servicing of clients. He is an integral part of Shared Services Forum tech-team and manages the technology platforms for SSF webinars.

Having dealt with multiple stakeholders in Service Delivery and Operations, Sanjiv has a sharp focus to understand and deliver on customer requirements on every project in his kitty. He has worked on service delivery, data centre management and quality control, to identify opportunities for automation. He has sound knowledge of IT service delivery with process optimization bundling with latest technologies including DMS/ Workflow Tools. He is good at collecting information, questioning status quo, assimilating, and translating them into decision support analytics for decision making and has demonstrated the same by playing a key role in bringing transformation to the existing processes for internal client. He has been an integral part of new technology implementation, process audits and has a managerial role for internal clients.

Sanjiv is result oriented and goes beyond his job responsibilities to deliver value to the organization. He brings excellent interpersonal skills, outstanding team management and decision-making skills at his previous jobs. We believe his strong value system makes him a key player in success of our organization and our clients.